Terms & Conditions

By accessing or using the RationKart website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Eligibility

Users must be at least 18 years old or using the platform under the supervision of a parent or guardian.

2. Services Offered

RationKart provides an online platform for ordering and home delivery of grocery and household products.

3. Account Responsibility

Users are responsible for maintaining the confidentiality of their account details and ensuring that all provided information is accurate and up to date.

4. Orders & Payments

• Orders are confirmed only after successful payment.
• RationKart reserves the right to cancel or refuse any order at its discretion.
• Refunds for failed transactions will be processed as per payment gateway timelines.

5. Pricing & Errors

• Prices are subject to change without prior notice.
• In case of any pricing errors, RationKart reserves the right to cancel the order.

6. Delivery Terms

• Delivery timelines are estimated and may vary.
• Delays may occur due to unforeseen circumstances.
• Customers must be available to receive their orders.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Cancellation Policy.

8. Prohibited Use

Users agree not to misuse the platform, engage in fraudulent activities, or attempt unauthorized access to the system.

9. Limitation of Liability

RationKart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of RationKart and is protected by applicable laws.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:
📧 Email: support@rationkart.com
📞 Phone: 9112530929

By continuing to use our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.